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Important Notice

As part of wide-ranging interventions to combat the spread of the Covid-19 virus, President Cyril Ramaphosa has announced a national shutdown from midnight, 26 March 2020 for 21 days therefore no travel is permitted. In line with these measures, Computicket Travel’s call center and other carriers have temporarily suspended operations.

We would like to assure you that the Computicket Travel team is utilising all efforts remotely to respond to the changing travel environment in response to COVID-19.

This being said, we encourage passengers to postpone your travel arrangements, rather than cancelling them altogether. This will save you money and help save tourism!

Domestic flights can be changed and refunds will be approved as per normal refund rules - to do this, please contact the carrier directly.

T
o change your domestic flights, please visit the relevant airline’s website to view their latest changes and cancellation policies around Coronavirus. Changes can be done on the airline's website directly under the "Manage Booking" section. Should an airline allow a waiver to their change fees or cancellation fees, you would need to call them directly for them to process the change on your behalf, including the waiver of the fees. 

Please note that all carriers are experiencing high call volumes and as a result turnaround times might be affected.

CarrierTelephone Number Website
Flysafair087 357 0030www.flysafair.co.za
Kulula.com086 158 5852www.kulula.com
Mango086 100 1234www.flymango.com
South African Airways0860 003 146www.flysaa.com
British Airways011 921 0111www.britishairways.com
Airlink011 451 7300www.flyairlink.com
SA Express011 978 9900www.flyexpress.aero

When going online to view your booking, carriers might require the airline reference number, passenger name and surname as well as their ID numbers as well as their date of birth.

For any enquiries, please contact us on travel@computicket.com

Thank you for your patience and understanding during this time.

Computicket Travel 


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